Returns & Exchanges Policy

At DiceEg, we want you to be completely satisfied with your fashion purchase, which is why we offer a flexible 14-day return policy for items in their original condition. Please ensure all tags are attached and the garments are unworn to qualify for a full refund or exchange.

1

Initiate Your Request

Log into your DiceEg account, navigate to your order history, and select the items you wish to return to receive a return authorization number.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all original tags, labels, and protective bags are included to prevent damage during transit.

3

Ship the Package

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.

4

Receive Your Refund

Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing